| Seller | MODE-X |
| Representative | 松山 晟士 |
| Business address | Provided promptly upon request. |
| Telephone | Provided promptly upon request. |
| Email address | modex.872@gmail.com |
| Website | https://modexofficial.com |
| Product prices | Shown on each product page. |
| Additional charges | Standard domestic shipping within Japan is free. We ship only to addresses within Japan. International shipping is not available. Our standard service is domestic delivery to people living in Japan. If you are visiting Japan temporarily, please contact us before ordering. Delivery to temporary accommodation is not guaranteed. |
| Payment method | Bank transfer to a Japanese bank account |
| Payment deadline | Bank transfer: Please pay within 7 days of placing your order. Dispatch is arranged after payment is confirmed. |
| Dispatch timing | Orders are normally dispatched within 2 business days after payment is confirmed. |
| Returns, refunds and exchanges | See this page for details. |